July, 29, 2014 – MERA, an R&D partner to the world ICT industry leaders, today announced signing a systems integrator agreement with Kofax, a leading provider of smart process applications for the business critical First Mile™ of customer interactions.
Kofax software provides image capture, process management and analytics capabilities that enable organizations to accept customer communications through multiple input paths such as by paper, fax or email. As a Kofax partner MERA will support the company`s roster of clients sustaining their mobile solutions on iOS and Android platforms. “MERA possesses profound experience in mobile platforms and telecommuncation systems, which is critical to development of our solutions. Our new partner will make a signifficant contribution to the projects of our clientele”, - says Drew Hyatt, Kofax Senior Vice President Mobile Apps.
Kofax is a leading provider of smart process applications for the business critical First Mile of customer interactions. These begin with an organization's systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization's customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.