July 20, 2008 - MERA, an Eastern Europe's leader in Telecom software R&D services, has announced that it successfully confirmed its TL 9000 certification. This regular audit was organized by BSI MS CIS, the Moscow division of BSI Management Systems.
The TL 9000 audit embraced nearly all MERA's organizational units and respective business processes. It confirmed that MERA' Quality Management System is compliant with the Release 4.0 of the TL 9000 Standard Requirements for provision of an outsourced software development, testing and maintenance services. TL 9000 is the most influential Telecom Industry quality standard developed by the Quality Excellence for Suppliers of Telecommunications (QuEST) Forum as the industry's extension to ISO 9000. The BSI assessment has confirmed that MERA meets all the requirements of this standard.
«It has always been a company-wide objective to meet the highest expectations of our telecom customers worldwide while fostering the company's Quality Management System and seeking continuous improvement. The unprecedented compliance to the TL 9000 standard ensures that our clients benefit from consistent quality and an enhanced level of confidence. For MERA, the first Russian R&D service provider to achieve a TL 9000 certification, this accomplishment is yet «another brick in the wall» of reliability and accountability,» says Alexey Myakov, Director of Business Development at MERA. This audit also confirms MERA' compliance with the ISO 9001:2000 requirements as a baseline for TL 9000. The further regular assessment of MERA' quality system for compliance with these standards is scheduled for June 2009.
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